Industry
Health and wellbeing
Clinics, practices and psychology professionals. Here the non-negotiable requirement is data protection: everything else is designed around it.
The problem
Health data in tools that were never meant for it
Records in shared documents, appointments over WhatsApp and consent forms on paper. It works until it does not, and in this sector the bill for that is steep.
Signs this is you
- Patient data in generic office tools
- Appointments managed through personal messaging
- Paper consent forms that are impossible to locate
- No record of who has looked at each file
- Backups nobody has ever tested restoring
- Billing and scheduling in systems that do not talk
What we do
What we do in this sector
Patient records and scheduling
Records, history, scheduling with automatic reminders and connected billing, with role-based access control and a log of every access to a file.
Data protection by design
Encryption, minimisation, access logging, retention policy and processor agreements. Health data is special category and is treated as such.
Remote consultation
Video consultation, intake forms, digital informed consent and secure report delivery, all inside the same record.
Automation without risk
Reminders, waiting lists, transcription and report drafts, with clear criteria on which data may leave the controlled environment and which may not.
- Special cat.
- health data handled under GDPR rules
- Traceable
- every access to a record is logged
- EU
- data hosted within the European Union
How we do it
How we enter a health project
Risk analysis first
Before designing any screen, we define which data is processed, where it is stored, who accesses it and how long it is kept.
DeliverableProcessing register and decisions
Clinical core
Records, history and scheduling genuinely working, with access control from day one rather than as a layer bolted on at the end.
DeliverableBase system in use
Careful migration
We bring the existing history across with validation and without exposing it in transit, and with a rollback ready.
DeliverableHistory migrated and verified
Training and protocol
The most secure system fails if the team takes a shortcut. We train and leave the protocol written down.
DeliverableProtocol and training
Technologies
- Laravel
- PostgreSQL
- Vue.js
- Encryption at rest
- Role-based access
- EU hosting
FAQ
What people ask us
Do you guarantee GDPR compliance?
We build the system according to data protection by design and document the technical decisions, but compliance is the controller’s responsibility. We work closely with your legal adviser or DPO.
Can AI tools be used with patient data?
With great care, and almost never with identified data. The usual approach is pseudonymised data, providers offering a processor agreement and European hosting, and keeping anything non-essential out of automated processing.
Do you work with solo practitioners?
Yes. For individual practices the sensible answer is often a simple, well-configured solution rather than custom development — and we say so when that is the case.
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Next step
Half an hour well spent
Walk us through the problem on a short call. You leave with a first read on how we'd approach it and what it would involve — no commitment, no sales deck.